Blog

Insights on expansion, NRR, and the signals CS teams are missing. From the Cuelock team.

NRR Benchmarks by Stage and Segment

SMB median vs. enterprise median. The 21-point gap that makes the industry average the wrong number for your board.

Enterprise SaaS median NRR is 118%. SMB median is 97%. The stage-and-segment benchmark guide CS Directors need for their next board conversation.

July 3, 2026data NRR